No Waitlists

We know that when you call, you are probably experiencing a crisis. Our licensed profession staff make every effort to get back to you promptly, sometimes within several hours. We can answer questions and schedule an appointment with you if appropriate. We do not have any waitlists. Most initial appointments occur within 72 hours of the first contact.

Collaboration

We will refer you to other professionals when appropriate. We believe you deserve the best treatment team and will collaborate with psychiatrists, schools, attorneys, primary care physicians, probation officers, spiritual leaders, etc.

Insurance

Our therapists are licensed in the Commonwealth of Virginia, so our services are often insurance reimbursable.   Payment is expected at time of service.   At the end of each session we will provide you an invoice with all of the necessary information to seek reimbursement from your insurance company.   We can help you with this process if needed.   If you have TRICARE insurance there is an additional form that needs to be reviewed and signed in order for you to seek reimbursement.

Cancellation Policy

Because we hold the entire time for your session, we ask that you contact us with at least 24 hours notice or you will be charged the session fee.

Weather Policy

We do not follow the county school closings. We believe that consistency is important to your recovery and we make every effort to maintain your scheduled appointments.   If you do not feel safe driving, we can reschedule your appointment or your session can be held via:


Phone


Video Conference

Please contact your therapist directly if you are unsure if he or she is in the office.

*We have counselors who are Christians. You determine how much you want spirituality to be part of your treatment.

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